Privacy Policy
Effective Date: June 1, 2026
This Privacy Policy outlines how the West Bengal Government’s Social Registry portal (socialregistrywb.shop) and related portals (socialsecurity.wb.gov.in) collect, use, and protect the personal data of users. By accessing and using these portals, users acknowledge that they have read, understood, and agreed to this Privacy Policy.
Data Collection
We collect personal data from users for the purpose of providing and improving our services, including:
- Application for benefits under the Annapurna Bhandar scheme
- Tracking of welfare benefits and Direct Benefit Transfer (DBT) statuses
- Verification of applicant information
The types of personal data we collect include:
- Aadhaar Card information
- Voter ID information
- Ration Card information
- Bank passbook information (Aadhaar-linked account)
- Residence proof (electricity/water bill)
- Passport-size photograph
- Application ID
- Aadhaar number
- Registered mobile number
Data Usage
We use the collected personal data for the following purposes:
- Processing and verification of applications for benefits under the Annapurna Bhandar scheme
- Transfer of benefits to eligible beneficiaries through Direct Benefit Transfer (DBT)
- Tracking and updating of applicant information
- Improvement of our services and portal functionality
Cookies and Tracking
Our portal uses cookies to enhance user experience and to track usage patterns. Cookies are small text files that are stored on your device. They help us to:
- Recognize repeat users
- Track user behavior and preferences
- Improve portal functionality and performance
You can disable cookies in your browser settings, but this may affect the functionality of our portal.
User Rights
As a user, you have the following rights:
- Right to access your personal data
- Right to correct or update your personal data
- Right to request deletion of your personal data
- Right to opt-out of cookie tracking
Data Protection
We take reasonable measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no data storage or transmission method is 100% secure, and we cannot guarantee the security of your data.
Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
We will respond to your inquiry within a reasonable timeframe.
Changes to this Privacy Policy
We reserve the right to update and modify this Privacy Policy at any time. Changes will be effective immediately upon posting. Your continued use of our portal after changes are made constitutes your acceptance of the updated Privacy Policy.